Multi-channel Mythbusting – exploding the myth that “it’s all about the front end”
Andy Powell Director, Agile Commerce Consulting
Multi-channel and online retail fulfilment extends the supply chain to the consumer’s doorstep and beyond. Perfect order fulfilment is now a cornerstone of the customer experience and the overall “offer”. Consumers’ expectations have risen in regards to available fulfilment options, flexibility, timeliness, quality and visibility and they want this seamlessly, regardless of channel.
The combination of these forces is forging a re-invention of retail supply chain and fulfilment capability, an explosion in fulfilment mechanisms and huge interest in finding and deploying the right systems and service providers to deliver these new capabilities. The operational and systems requirements are complex, with many new systems and services vendors entering the market.
Andy will examine how the traditional supply chain model is breaking in the world of “the new retail” and explore the key systems and service provider capabilities required for “the new fulfilment”, to help make the right choices for your business.

Andy Powell
Diretor
Agile Commerce Counsulting

• changing sourcing arrangements - the growing set of alternatives to China
• advances in supply chain technology, including demand planning, network optimisation and S&OP systems
• the rise of the online channel and the digitally sophisticated consumer - a review of the multi-channel model
• changing energy costs and implications of the carbon tax economy
• organisational capability development - training and development trends
• managing the elements of supply chain risk, including disruption planning and disaster recovery
• managing shareholder expectations
• emerging trends in organisational structures

Carter McNabb
Partner
GRA

• The war on talent is heating up, so how do you attract, develop and retain the best people in your supply chain
• The value of Supply Chain education
• How technology and pace of change is changing the way we learn
• Learning styles 101
• Effective learning strategies given the pace of obsolescence
• Why the way baby boomers learn is not working for Gen Y
• Importance of systems thinking in supply chains, which are traditionally taught with linear methods
• Simulation tools as effective training methodologies
• Bringing theory and practice together

Katia Leonaite
Course Coordinator
Swinburne University

Rocket Science that enables regulatory reform in the transport industry
Robert Heaton, Director, Management Consultant & Vice President SCLAA – VIC
Regulatory reform in the transport industry is long overdue and Minister Albanese's move to adopt a single registration model by 2013 is a welcome step forward. However, simply consolidating the state specific 'round disc' in the windscreen with a national round disc would leave many lost opportunities.

Of those opportunities, the industry's most favoured is a move towards Road User Pricing eg: the more roads you use the more you pay. The idea has merit and political support but the challenge is how to make it happen?

In his presentation, Robert Heaton will outline the most favoured approach utilising electronic chips and GIS positioning technology. Moreover, Robert will outline the knock-on benefits (and shortfalls) that might be derived from such an approach.

Before closing Robert will outline a recent program from the European Space Agency who have been tasked with exploring ways that space science can be used to benefit other industries and in that context, Robert will talk about a couple of examples related to transport showing clearly that rocket science can be used to enable regulatory reform in the transport industry.

Robert Heaton
Director, Management
Consultant&
Vice President
SCLAA – VIC

Parker Kapp - Head of Supply Chain at Philip Morris Limited (Australia, New Zealand and The Pacific Islands) & Egge Haak - Initiator and Owner at The Fresh Connection

Intensive collaboration between various disciplines is a vital prerequisite for good Supply Chain performance, but how do you create the right mindset? Gaining the impetus to drive collaboration and build partnerships is a challenge many companies face, with reaching out to other functions and breaking down functional silos creating a challenge for most. Combining insights and experience on building cross functional partnerships in the value chain, this presentation will introduce a way collaboration can be made measurable using a cross-functional supply chain experience known as The Fresh Connection (TFC). The ability to introduce supply chain management and the importance of collaboration in a fun learning environment created by TFC, this presentation is sure to leave a lasting impact for conference delegates as they experience how collaboration can be made measurable.

Parker Kapp
Head of Supply Chain
Philip Morris

Toni Green - Supply Systems Manager, The Good Guys
The term ‘cloud computing’ is becoming a frequently-used term but if push came to shove, would you really know of its benefits and how it might be applicable to your business?
Hear from Michael Clark, Logica as he takes the complex topic of cloud computing and explains it in easy to understand terms that put you at ease and wanting to know more. As an expert in the field, Michael can also cater for those who are already cloud-savvy and interested in the finer technical details. Toni Green from The Good Guys will then share her experience as an active and successful user of cloud computing across The Good Guys. You will see cloud computing in action – in a logistics scenario so you will return to work more knowledgeable and fully skilled in considering where and how cloud computing might be applicable in your business.

Toni Green
Supply Systems Manager
The Good Guys

Henry Brunekreef, Engagement Manager, Logiworx
It is widely established that the current Australian economy operates at two speeds, with the fastest speed driven by resource companies in general and mining companies specifically.
In this presentation, Henry will provide experience-based insights and recommendations for the Australian resource industry how to create an agile supply chain that is both able to fully benefit from the current high demand and souring commodity prices and to be ready to handle the inevitable point of market saturation with conditions the same as or worse than before the resources boom. Although the presentation will be mining centric, the lessons are also very much applicable to oil & gas companies.
In order to highlight the areas where proven Supply Chain concepts and practices could better enable resource companies to deal with vastly changing market conditions, the following framework will be used:

• Dominant customer buying behaviours and its integration in corporate strategy
• Network / asset infrastructure
• Process, procedure and policy
• Information and computer technology
• Organisation, performance metrics and KPIs

Henry Brunekreef
Engagement Manager
Logiworx

Frank Karaberas, Global Strategic Alliance Manager, IFS Global Pty Ltd
How can you save on freight costs, time and hours in the laborious task of consignment creation? Hear from Frank Karaberas on how the implementation of a Transport Management System has assisted numerous businesses who ship freight to save and succeed. This presentation will explain the virtues of using one system for many carriers and couriers as opposed to carrier specific software. Frank will provide specific examples of companies who have executed a TMS in their business and how it has resulted in cost savings to the bottom line. This presentation will discuss compliancy across all transport providers in the production of carrier specific bar-coded labels and the automatic provision of consignment data to relevant carriers back end systems for priming track and trace and billing systems.

Frank Karaberas
Global Strategic Alliance Manager
IFS Global Pty Ltd