Wednesday 27 June: 13:45 - 14:25
Carly Cummings, Manager - Change & Benefit, Linfox Logistics
Change Management – How to bypass the Valley of Despair and walk straight into a Field of Daisies
The influence and impact of effective change management on the success of projects is generally misunderstood and regularly overlooked.
So what is it? More than just a warm & fuzzy nice-to-have, it is a critical tool that can make or break every project in your business. Ever had an IT implementation fail? Ever tried to change a simple operational process and suddenly had the unions involved? These can both be signs of poor change management. Well structured change management strategies will help lead projects to a successful implementation with buy-in from stakeholders and a seamless transition for customers, avoiding the frequently experienced post-go live ‘valley of despair’.
This session will aim to demystify this essential business tool by answering three key questions:
• What is Change Management?
• Who does it affect?
• How do I incorporate it in my next project?